Private Policy

At Chula's Party Rentals, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our company—whether online, over the phone, or in person.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, phone number, email address, physical address

Rental Details: Event dates, rental equipment selections, venue details

Payment Information: Credit/debit card data, billing address (processed through secure third-party processors)

Website Data: IP address, browser type, device type, pages visited (if you use our website)

2. How We Use Your Information

We use your information to:

Process rental orders and payments

Communicate about orders, deliveries, and customer service

Send booking confirmations, invoices, or receipts

Improve our services and website

Comply with legal obligations

3. How We Share Your Information

We do not sell your personal data. However, we may share your information with:

Trusted service providers (e.g., payment processors, delivery services)

Law enforcement or other government agencies when required by law

Business partners only when necessary to fulfill your rental (e.g., subcontracted delivery services)

4. Data Retention

We retain your personal information only for as long as necessary to:

Complete your transactions

Comply with our legal and financial obligations

Resolve disputes and enforce agreements

5. Security Measures

We take reasonable steps to protect your personal information through encryption, secure servers, and access restrictions. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

Access or update your personal data

Request deletion of your information

Object to data processing

Opt out of marketing communications at any time

To exercise your rights, please contact us at the information below.

7. Cookies & Tracking (If applicable)

If our website uses cookies, we may use them for site functionality, analytics, or advertising purposes. You can manage your cookie preferences via your browser settings.

8. Third-Party Links

Our website or communications may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies

9. Children’s Privacy

We do not knowingly collect personal information from children under 13. If we learn that we have collected data from a child, we will delete it promptly.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your information, contact us:

Chula’s Party Rentals
Phone: (775) 622-6969

Phone: (775) 815-4799  (Se Habla Espanol)

Email:   [email protected]